Terms of Service
The following are Billyhost.com Web Hosting's Terms of Service policies. All users agree to these policies when they sign up for service, and are expected to meet the provisions of these agreements.
Billyhost.com Web hosting reserves the right to change this Policy at any time, so please, check this page frequently or when in doubt. Billyhost.com Web Hosting's Policies, Guidelines, and Disclaimers are intended for all domains residing on Billyhost.com Web Hosting's servers. By using our web hosting services, you agree to comply with our policies. Billyhost.com Web Hosting has a zero-tolerance policy with regard to all Unacceptable Content and Behavior and no exceptions will be made to these policies. Billyhost.com Web hosting strives to provide the best possible service to all our customers, and therefore, we will not tolerate any unlawful activity or abuse on our servers. We respect freedom of speech and expression unless it is harmful to others. These policies are imposed to protect you, other Billyhost.com Web Hosting customers and us against such harm.
Privacy statement
We take your privacy very seriously. We fully understand the need for security in a public forum such as the internet.
Therefore, any information provided to Billyhost.com Web Hosting by you will be used only for the purpose of contacting you regarding your inquiry, transferring of services or the setting up of accounts. It will never be sold, published, given, loaned or used in any other manner.
This web site also contains links to other sites. Please be aware that Billyhost.com Web Hosting is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site to read the privacy statements of each and every web site that collects personally identifiable information.
This privacy statement applies solely to information collected by Billyhost.com Web Hosting.
Account Setup
We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. All orders are manually approved, it may take up to 24 hours to activate your new account.
Content
Billyhost.com Web Hosting's services may be used for lawful purposes only. Transmission, distribution or storage of any material in violation of any applicable laws or regulations is prohibited. Linking to illegal material is also prohibited..
Examples of unacceptable material:
Pornography and sex-related merchandising; trafficking in obscene material; sending a message or having content that is obscene, lewd, lascivious, filthy, or indecent with intent to annoy, abuse, threaten, or harass another person.
Schemes to defraud
Pirated software, pirating (distributing copyrighted material in violation of copyright law, specifically MP3s, MPEG's, ROMs, and ROM emulators)
Threatening bodily harm or damage to individuals or groups
Violating U.S. export restrictions
Stalking
Spamming - (sending unsolicited advertising to those with which the customer has no existing business relationship, posting off-topic advertising in newsgroups)
Spoofing (using a return email address which is not the valid reply address of the sender or sending an email message which does not contain enough information to enable the recipient to identify the party who is really sending the message.
Trolling (posting controversial messages in newsgroups to generate responses)
Mailbombing (inundating a user with email without any serious intent to correspond)
Subscribing someone else to an electronic mailing list without that person's permission.
Distribution of mass emailing programs
Server broadcast messages or any message sent on an intrusive basis to any directly or indirectly attached network
Attempt to circumvent any user authentication or security of host, network, or account.
Probing the security of any network
Promulgation of viruses
IRC Bots
Warez Sites
Hate sites
Hack programs and archives
Or violating other State / Provincial or federal laws, including the Electronic Communications Privacy Act, Computer Fraud and Abuse Act, or the Economic Espionage Act.
Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double optin" will be treated as spam. Any user who sends out spam will have their account terminated without notice.
We reserve the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with this policy, at its sole discretion. We also reserves the right to make any such modifications in an emergency at our sole discretion.
We reserve the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is left entirely to the discretion of Billyhost.com. All rights reserved.
Payment Information
You agree to supply appropriate payment for the services received from us, in advance of the time period during which such services are provided. You agree that until and unless you notify Billyhost.com of your desire to cancel any or all services received, those services will be billed on a recurring basis.
Options for payment is through PayPal only.
We reserve the right to change the monthly payment amount and any other charges at anytime.
Backups and Data Loss
Your use of the Services is at your sole risk. Billyhost’s backup service runs once a week and overwrites any of our previous backups. Only one week of backups are kept at a time. This service is provided only to shared and reseller accounts as a courtesy and may be modified or terminated at any time at Billyhost’s sole discretion. Billyhost does not maintain backups of dedicated accounts. Billyhost is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on Billyhost’s servers.
Any shared account using more than 20 gigs of disk space will be removed from our off site weekly backup with the exception of databases continuing to be backed up.
Cancellation and Refunds
We reserve the right to cancel the account at any time.
Customers may cancel at any time. We give you an unconditional 30 day money back guarantee on managed shared hosting. Refund requests after 30 days will be refunded on a prorated basis of any unused time.
Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
Coupons / Promotion Codes
Promotion and coupon codes are reserved for first-time accounts or first-time customers only and may not be used towards the purchase of a domain registration unless otherwise specified. If you have previously signed up using a particular domain, you may not sign up again for that domain using another coupon at a later date. Any account found in violation of these policies will be reviewed by our Sales department and the appropriate charges will be added to the account. Coupon abuse will not be tolerated and may result in the suspension or termination of your account. All coupons and discounts/promotions are only valid towards the initial purchase and do not affect the renewal or recurring price.
Resource Usage
Users may not initiate the following:
a) Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
c) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
d) Run any software that interfaces with an IRC (Internet Relay Chat) network.
e) Run any gaming servers such as counter-strike, half-life, battlefield1492, etc
Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.
Money back Guarantee
On dedicated servers, and co-location no full refund will be honored, the 30 day money back guarantee does not apply. We reserve the right to refund a prorated amount or no refund at all.
Price Change
The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on our site, and the right to increase the amount of resources given to plans at any time.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless any liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with us; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Billyhost.com's server.
Disclaimer
We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for services we provide. We disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by us and our employees.
Changes to the TOS
We reserve the right to revise its policies at any time without notice.
