Q. Where can I download a free FTP? A. We recommend downloading WS FTP from here
Q. It's not letting me upload my files what's wrong? A. Make sure you are uploading to the right web directory which is the public_html folder.
Q. Why doesn't my ftp password change when I change my Cpanel password? A. Please allow 24 hours for your FTP password to sync with your Cpanel password.